Administrative Coordinator for Regional Operations

3 weeks ago

Sydney, New South Wales, Australia Toll Transport Pty Ltd Full time
About Toll Transport Pty Ltd

Toll Transport Pty Ltd is a logistics and transport company that supports businesses worldwide with its extensive network of sites and services. With over 130 years of experience, the company has established itself as a reliable partner for customers across various industries.

We are currently recruiting for an Administrative Coordinator to join our team in Ankara. This role will provide administrative support to case managers, ensuring the smooth delivery of services to clients. As part of this team, you will contribute to delivering exceptional customer service while working collaboratively with colleagues to achieve shared goals.

Job Summary
  • This role requires the provision of effective administrative support to case managers, focusing on tasks related to end-to-end case management.
  • The ideal candidate will have excellent communication skills, enabling them to work effectively with clients, families, and approved advocates to ensure service delivery components are understood.
  • A key responsibility of this position is proactive competent administration of service appointments, subcontractor activations, GOC reporting requirements, and MoveMaestro file administration, including accurate and timely data entry.
Key Responsibilities:
  • Support Case Managers with administrative tasks, such as coordinating travel arrangements in line with policy and arrival window requirements.
  • Work closely with Case Managers at the GOC to ensure seamless execution of case management activities.
  • Proactively communicate with clients, their families or approved advocates, and internal stakeholders to ensure all parties are informed and engaged throughout the process.
Requirements and Qualifications:
  • A minimum of 1-2 years of experience in office administration, preferably in a case management or similar administrative role.
  • Excellent customer service skills, demonstrated through previous experience in a large organization, preferably in an administrative environment where service delivery and recovery are central themes.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.
  • The ability to learn new software systems, including MoveMaestro, quickly and efficiently.
  • Fluency in English and Turkish languages, with proficiency in Farsi being highly desirable.
Salary Information:

The estimated annual salary for this position is between $40,000 - $55,000 AUD, depending on qualifications and experience.

Benefits and Career Growth:

Toll Transport Pty Ltd offers a dynamic work environment with opportunities for career advancement and professional development. We prioritize diversity and inclusion, providing equal employment opportunities for all candidates regardless of age, ethnicity, gender, or ability.

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