Patient Care Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCare Full time $85,000 - $115,000
Job Title:

Care Coordinator

Role Overview:

Deliver exceptional care to patients, providing a personalized experience and supporting their fertility journey.

  • Superior customer service skills
  • Effective onboarding of new patients by booking appointments and scheduling timelines
  • Strategic coordination with other departments to ensure comprehensive patient support
  • Regular follow-ups to measure patient satisfaction and address concerns
  • In-depth financial consultations to educate patients on treatment costs
  • Accurate referrals and follow-up on clinical queries with relevant departments
Key Qualifications:

This role suits a customer-focused professional with strong administrative skills, team-oriented mindset, and proficiency in PC software.

Strong communication skills are essential, and the ability to adapt to new technologies is beneficial.

What We Offer:
  • Glow - Our employee recognition and rewards program
  • Comprehensive learning and development opportunities through workshops, internal training, conferences, and company initiatives
  • Certified Family Friendly workplace - including paid parental leave, flexible work arrangements, access to parents at work for support, and breastfeeding rooms

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