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Strategic Service Development Professional
3 weeks ago
Job Description:
The role of Strategic Service Development Professional is a key appointment in our Organisational Performance & Strategy department. We are seeking a highly skilled and experienced individual to join our team, who can work collaboratively with various departments to support service planning.
The Strategic Service Development Professional will play a crucial role in ensuring that Council services meet current and future community needs while remaining relevant and financially sustainable. The incumbent will be responsible for working across the organization to develop and implement projects that improve service management and delivery.
Key Responsibilities:
- Foster collaboration between departments to ensure efficient and accessible services.
- Develop and implement projects to improve service management and delivery.
- Communicate complex information effectively to stakeholders to foster understanding and commitment to service changes.
- Build strong internal and external stakeholder relationships to promote efficiency.
Requirements:
- Degree or Diploma in business analytics, strategy, planning, or related fields, with relevant experience; or extensive experience in business analytics, continuous improvement, or service planning.
- Experience in project management, service planning, or related areas.
- Understanding of service planning challenges and opportunities within local government.
- Knowledge of business analytics and continuous improvement principles.
