Front Office Support Associate

12 hours ago

Mornington, Australia beBeeGuestService Full time $1,600 - $3,200
About the Role

We are currently seeking a highly motivated and enthusiastic Front Office Support Associate to join our team on a casual basis. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our guests.

Key Responsibilities:

  • Welcome guests to the hotel and provide personalized service throughout their stay.
  • Assist guests with requests and create memorable experiences by sharing your knowledge of the hotel and local area.
  • Ensure timely and efficient delivery of guest amenities and maintain the security of our guests and their possessions.
  • Promote and up-sell hotel facilities to enhance guest satisfaction.
  • Maintain daily liaison with inter-departments such as food & beverage and housekeeping for guest movements, requests, and activities.
  • Meet and exceed guest expectations while handling customer complaints in an efficient and proactive manner.
  • Provide personalized service to each guest and demonstrate a commitment to excellence.
  • Relief Night Auditor when required.
Requirements

To succeed in this role, you will need to possess:

  • A pro-active, responsible, and flexible approach to work.
  • Prior experience in the front office function in a similar environment.
  • Demonstrate ability in delivering guest-centric experiences.
  • Strong organizational and time management skills.
  • Flexibility to work various shifts including weekends, nights, and public holidays.
Benefits

In return for your hard work and dedication, we offer:

  • Full training and ongoing development opportunities.
  • Huge discounts on accommodation within Accor hotels.
  • Free golf access.
  • Staff meals and free access to the gym and parking.
  • Award wages with penalty rates.
Work Details

Job Type: Casual

Pay: $32.00 – $40.00 per hour

Work Authorisation: Australia (Required)

Work Location: In person

  • Front Office Receptionist

    7 days ago

    Mornington, Australia Barkly Street Dental Group Full time

    Seeking front office receptionist for boutique dental clinic in Mornington and Mt Eliza on the Mornington Peninsula. Victoria Looking for an experienced dental receptionist to join our team with high organizational skills, time management, excellent customer service and the ability to think on your feet to ensure the smooth running of our front office. We...

  • Casual Front Office Receptionist Summer

    4 days ago

    Mornington, Australia Brooklands of Mornington Full time

    The Role - Working on the front desk you will meet and greet all guests. - Process check-ins and check-outs from the hotel, assign rooms and process payments. - Answer guest queries and make suggestions for the local area Essential Skills and Experience - Minimum 2years Experience in front desk services in a similar type of hotel or industry. - Availability...

  • Front Office Receptionist

    7 days ago

    Mornington Peninsula, Australia RACV Full time $60,000 - $80,000 per year

    RACV Cape Schanck ResortCasual OpportunityDiscounts on RACV Products and ResortsAt RACV Cape Schanck Resort, on the Mornington Peninsula with nearby walks, wineries, and unspoilt beaches, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape.Join our supportive leisure team whose job it is to help people live their best...

  • Administration Support Officer

    2 weeks ago

    Mornington, Australia Central Roofing Supplies Full time

    **Join an established Tasmanian Manufacturer**: - ** Full Time Opportunity**: - ** Diverse Administration Role** Central Roofing Supplies is a Tasmanian roofing and home improvements manufacturer. Their extensive range of products includes roofing, rainwater products, patio systems, and an innovative range of fascia designs that are custom made in...

  • Front Office

    3 days ago

    Mornington Peninsula, Australia Flinders Hotel Full time

    **Front Office - Reservations & Guest Services** We’re looking for a customer focused superstar to join our Front Office team. Full time and casual positions available. Quarters at Flinders Hotel is the 40 room award winning boutique hotel located in the heart of Flinders on the beautiful Mornington Peninsula. This accommodation facility compliments the...

  • Front Office Receptionist I Guest Service Advisor

    7 days ago

    Mornington Peninsula, Australia RACV Full time $50,000 - $80,000 per year

    The roleCasual - Must be available evenings and weekendsOn-going training, mentoring and career & personal development opportunitiesBe part of a genuine team who is passionate about 5-star customer serviceRACV Inverloch Resort is the perfect place to recharge in comfort while reconnecting with nature. The Resort offers a wide range of accommodation from...

  • Office Administrator

    2 weeks ago

    Mornington, Australia TLC First Support Service Full time

    **Our Motto** From **Caring Comes Courage** We started TLC First Support Services to prioritise care for people with disabilities. Keeping our organisation small is something we prefer. It’s important for us and you to know each other. Being a small organisation means we can provide a genuinely personalised service, taking the time to truly listen to how...

  • Receptionist/ Administration Assistant

    6 days ago

    Mornington Peninsula, Australia M R Hibbert & Associates Pty Ltd Full time $104,000 - $130,878 per year

    About the role We have an exciting opportunity for an experienced Receptionist/Administration Assistant to join our team at M R Hibbert & Associates Pty Ltd in Mount Eliza, VIC. This full-time role will see you providing high-quality administrative and front-of-house support to our growing business.What you'll be doingGreeting and welcoming clients,...

  • Learning Support Officers

    19 hours ago

    Mornington, Australia Padua College Full time

    **Role Description/Criteria** Applications are sought for the following positions Learning Support Officers for 2025: - 0.91 FTE (five days) x 2 - Mornington Campus - 0.73 FTE (four days) - Mornington Campus **Padua College** provides a contemporary Catholic secondary co-education for young people within the regions of the Mornington Peninsula and Western...

  • Learning Support Officer

    7 days ago

    Mornington, Australia St Macartan's School Full time

    **Role Description/Criteria** The successful applicant will: - demonstrate a commitment to the ethos of Catholic Education have relevant qualifications in education support within a primary school setting - be caring, collaborative and enthusiastic - be able to build and maintain professional and appropriate nurturing relationships with students, parents...