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Client Services Representative

2 months ago

Dandenong, Victoria, Australia Greencross Vets Full time
Client Services Representative

We are seeking a dedicated and passionate individual to join our team as a Client Services Representative at Greencross Vets Dandenong.

About the Role:

  • Provide exceptional customer service to pet owners, ensuring their experience with us is outstanding.
  • Greet and assist clients in person and over the phone, handling appointments, inquiries, and client communications.
  • Manage client records and paperwork accurately, ensuring seamless patient care.
  • Process client payments and maintain financial records.
  • Ensure the reception area is clean, organized, and welcoming.
  • Assist in administrative tasks as needed.

Requirements:

  • Previous experience in a reception/customer service client-facing role.
  • Passion for animals and dedication to providing excellent customer service.
  • Strong communication and interpersonal skills.
  • A friendly, calm, team player attitude.
  • Ability to multitask and work efficiently in a fast-paced environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, please submit your application.