Financial Services Representative
5 days ago
We are seeking a Customer Service Officer to deliver exceptional customer service, identify and support customers in exploring their current and future financial needs. You will undertake transaction activities for customers, educate them on using digital banking solutions, and conduct needs-based conversations to generate opportunities in personal banking and lending.
">Required Skills and Qualifications- Exceptional communication and relationship-building skills are essential in this role.
- Career-minded individuals with a genuine interest in banking or a related field are encouraged to apply.
- Team players who collaborate proactively and are committed to exceeding customer expectations are ideal candidates.
- Previous banking experience is not a prerequisite, but relevant skills and qualifications are highly valued.
- Flexible working arrangements allow you to balance your work and personal life with ease.
- Discounted financial products provide exclusive rates on our services across the group.
- Salary sacrificing options help you maximise your take-home pay.
- Paid parental leave allows you to spend quality time with your new family member without any worries.
- Purchase additional annual leave days to suit your needs.
- Discounted private health insurance takes care of your health at special rates.
- The Employee Assistance Program (EAP) provides confidential support for personal and professional challenges.
- Access to employee network groups connects you with peers through various groups.
- Membership in Pride in Diversity actively participates in the Australian Workplace Equality Index.
BOQ Group is committed to diversity and inclusivity. We welcome applicants from all backgrounds, gender, and expressions. When applying, please let us know any reasonable adjustments you may need during the interview process.
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