Financial Services Representative

6 days ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $40,000 - $55,000
Customer Service Opportunity

We are seeking a skilled professional to join our team as a Customer Service Officer. As the first point of contact in the Branch, you will be responsible for providing exceptional customer service to our network by identifying and supporting customers to explore their current and future financial needs.

You will undertake transaction activities for customers, educate them on using digital banking solutions, and conduct needs-based conversations to generate opportunities in personal banking and lending.

About You

We are looking for career-minded individuals with a genuine interest in or passion for banking. If you are a team player who loves to collaborate and bring a proactive attitude and commitment to exceeding customer expectations, then we want to hear from you.

While previous banking experience is not a prerequisite, exceptional communication and relationship-building skills will thrive in our environment.

About Our Organization

We are a unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees. Our goal is to build social capital through banking by creating trust with customers, exploring staff potential, and believing that tiny gestures and big ideas can change the world for communities.

Benefits
  • Flexible working arrangement - Balance your work and personal life with ease.
  • Discounted financial products - Enjoy exclusive rates on our financial services.
  • Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
  • Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
  • Purchase additional annual leave - Need more time off? You can buy extra leave days.
  • Discounted private health insurance plan - Take care of your health with our special rates.
  • Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family.
  • Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
How To Apply

To apply for this role, follow the links or apply via our Careers Page. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

Referral Program

This role is eligible for our Referral Bonus Program (internal employees only). To refer a friend, please follow these steps: Follow this link; Click on Send job to a friend.

Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Banking, Retail, and Consumer Services

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