Culturally Sensitive Liaison Specialist

Job Title: Aboriginal and Torres Strait Islander Liaison Officer About the Role:The Indigenous Liaison Service aims to provide support and assistance to Aboriginal and Torres Strait Islander patients, families and Communities across all facilities in West Moreton Health. As an Aboriginal and Torres Strait Islander Liaison Officer, you will be responsible for improving the delivery of culturally appropriate mental health care to Aboriginal and Torres Strait Islander patients, including supporting accessible and equitable health outcomes in the context of meeting individual needs. The role requires you to work effectively with Aboriginal and Torres Strait Islander peoples within a health-related context and have a clear understanding of contemporary Aboriginal and Torres Strait Islander culture, protocols and health-related procedures. Key Responsibilities:1. Provide direct support and assistance to both Clinicians within the Mental Health and Specialised Services Division and to Aboriginal and Torres Strait Islander in-patients, families and Communities across the West Moreton region.2. Improve the delivery of culturally appropriate mental health care to Aboriginal and Torres Strait Islander patients, including supporting accessible and equitable health outcomes in the context of meeting individual needs.3. Work effectively with Aboriginal and Torres Strait Islander peoples within a health-related context and have a clear understanding of contemporary Aboriginal and Torres Strait Islander culture, protocols and health-related procedures.4. Develop and maintain relationships with key stakeholders, including clinicians, Aboriginal and Torres Strait Islander patients, families and Communities. Requirements:1. Ability to communicate effectively (both written and orally), including preparing complex reports.2. Proven ability to sensitively communicate with individuals from diverse cultural backgrounds while advocating on behalf of Aboriginal and Torres Strait Islander peoples, particularly within a complex healthcare environment.3. Expertise and knowledge of relevant ICT systems for both patient-specific information and relevant statistical data, inclusive of collection, collation and reporting towards improving Indigenous Health outcomes.4. Mandatory Requirements: Vaccinated against, and remain vaccinated against, certain vaccine-preventable diseases as outlined in the Health Employment Directive NO. 01/16. Working Environment:This role is classified in accordance with the Phase 2 outcome provided under the Aboriginal and Torres Strait Islander Health Workforce (Queensland Health) Certified Agreement (No. 1) 2019.A Phase 3 process will occur to confirm the classification of the role.This process may result in changes to the role description, position title and classification and remuneration levels, however there will be no loss of employment conditions or remuneration for employees. Selection Criteria:Applications are invited from Aboriginal and Torres Strait Islander candidates who can demonstrate their skills and experience in working effectively with Aboriginal and Torres Strait Islander peoples within a health-related context. Applicants must also meet the mandatory requirements outlined in the job description. Preference will be given to applicants who have previous experience working in a similar role and who possess the necessary qualifications and skills required for this position. Application Instructions:Interested applicants are requested to submit their application package, including a cover letter, CV and a short response to the selection criteria, to the contact person listed below. Applications should include details of your education, training and work experience, as well as any relevant certifications or qualifications. The closing date for applications is [insert closing date]. For further information regarding this role, please refer to the attached role description and information packages.

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