Customer Experience Specialist

19 hours ago


Bunbury, Western Australia Officeworks Full time
About Us

At Officeworks, we make a difference by delivering exceptional customer experiences. Our team is passionate about inspiring new ideas and thinking outside the box.

We operate with close to 10,000 team members and over 168 retail stores across Australia, offering a wide range of products at low prices with great service. We're committed to fostering a culture that's inclusive, diverse, and supportive.

About the Role

We're seeking enthusiastic fixed-term part-time Customer Experience Specialists to join our team in Bunbury. As a key member of our store team, you'll work closely with colleagues to deliver outstanding customer service and provide expert advice on our products and services.

This role requires flexibility to work varying hours across weekdays and weekends. It's a 3-month fixed-term opportunity with potential for permanence, working across multiple locations, and career progression.

About You

You're a customer-focused individual who thrives in fast-paced environments. Your strengths include:

  • Delivering exceptional customer experiences
  • Being adaptable and flexible
  • Taking pride in your work and meeting commitments
  • Working effectively in teams

We celebrate individuality and offer a range of benefits, including:

  • A supportive and inclusive work environment
  • Flexible working arrangements
  • Ongoing training and development opportunities
  • Generous discounts at Officeworks and partner stores
  • Industry-leading Growing Families policy
What We Offer

At Officeworks, we're dedicated to providing a safe and supportive workplace for everyone. We actively encourage applications from diverse candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.

We're committed to responding to every applicant through our Circle Back Initiative.

Next Steps

As part of the recruitment process, you'll complete an online assessment comprising game-based assessments and video interview questions. This will take approximately 20 minutes and must be completed within 48 hours of submitting your application.



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