Expert AV Technician

1 week ago

Canberra, ACT, Australia Green Light Full time
About the Role

We are seeking an experienced AV Technician to join our team in Canberra. As a key member of our operations, you will be responsible for maintaining and improving video conferencing and audio visual infrastructure to enable more effective and efficient use of technology.

Key Responsibilities
  • Support for all Cisco VC/AV technology aspects at major events at the Department
  • Installation or new AV equipment or replacement devices as necessary.
  • Maintain system security and monitor and analyse VC/AV performance.
  • Prepare technical documentation outlining installation and commissioning of VC/AV solutions.
  • Development of appropriate contingency plans should IT/AV equipment fail.
  • Identify and escalate any risks and assist in their resolution.
  • Use software and hardware skills to maintain and enhance system configuration.
Requirements
  • Strong experience working as a Cisco Audio Visual (AV) and Video Conferencing (VC) Technician.
  • Minimum 5 years experience in a similar capacity.
  • Demonstrated knowledge of AV infrastructure systems.
  • Expertise with AV technologies such as, but not limited to, tablet touch screen (Crestron Devices), Network amplifier, Mobile AV Cart, Interactive touch displays, USB Bridge, HD Capture Dongle. Microphones (ceiling and handheld), Visual displays, Audio conferencing processor, LCD Laser Projector etc.
  • Demonstrated understanding of Cisco IT/AV technology usage in corporate/commercial settings will be essential.
  • Solid knowledge of the ITIL framework.
  • Certified Cisco - CCNA or CVNS.
  • Excellent communication skills and ability to translate technical language into easy-to-understand language.
Salary and Benefits

The estimated salary range for this position is $90,000 - $120,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including long-term engagement opportunities, diverse technical stack, attractive working environment emphasis on training and flexibility.

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