Member Service Specialist

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $90,000 - $120,000

We are seeking a skilled and motivated professional to join our customer service and sales team. The successful candidate will be responsible for providing exceptional customer service, managing protection policy renewals, and selling protection policies that meet our Members' specific needs.

The ideal candidate will have a proactive and customer-focused approach, excellent communication skills, and the ability to work effectively in a team environment.

Key responsibilities include:

  • Acting as the first point of contact for Members
  • Providing outstanding customer service and support
  • Managing protection policy renewals and selling protection policies

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.

About Us

We are a member-based financial services organisation committed to improving the lives of our Members by supporting them in building stronger businesses. Our vision is to provide innovative products and services that meet the evolving needs of our Members.

Our Values

We value diversity, inclusivity, and respect for all individuals. We strive to create a workplace culture that is welcoming, supportive, and inclusive. Our core values include:

  • Customer Focus: We are dedicated to delivering exceptional customer experiences
  • Innovation: We are committed to staying ahead of the curve and embracing new ideas
  • Collaboration: We believe in working together to achieve common goals

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