
Residential Operations Director
5 days ago
Job Summary:
We are seeking a dynamic and compassionate Residential Manager to lead our team in delivering exceptional care and services to our residents.
- Our ideal candidate will be responsible for ensuring customer-focused care is provided, tailored to individual needs, and providing moments of joy for all customers.
- Maintaining compliance with the Aged Care Quality Standards will also be a key responsibility.
- Fostering positive relationships with residents and their representatives, seeking and acting on feedback, is essential.
- The successful candidate will lead, manage, and develop a motivated, kind, and compassionate team.
- Collaboration with corporate services to formulate, allocate, and monitor budgets will be required.
- Ensuring roster costs, income, and expenses are managed within budget will be a critical aspect of this role.
- Identifying necessary changes and managing transitions within areas of responsibility will also be expected.
Key Qualifications:
- A qualification in business, leadership, or clinical fields, including current AHPRA registration (if applicable), is required.
- Working knowledge of the Quality Aged Care Standards is also essential.
- Leadership and people management skills with the ability to facilitate change are crucial.
- Experience in business and financial plan development, implementation, and evaluation is highly valued.
- Proficiency in information management systems for reporting and decision-making is also required.
About Us:
We welcome candidates from aged care, health, disability, and other human services backgrounds who are passionate about delivering outstanding customer service and guiding a dedicated team.
Benefits of the Role:
- Opportunity to lead a motivated and compassionate team
- Chance to make a meaningful difference in the lives of residents
- Collaborative work environment
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