Excellent Customer Experience Representative Wanted
1 week ago
We are seeking a skilled and compassionate Customer Service Specialist to deliver exceptional customer experience for our Home Care Package services.
This vital role plays a key part in ensuring seamless communication with customers, providing administrative support for customer care plans, and managing account administration tasks.
The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and the capacity to work independently in a hybrid environment.
- Minimum 2 years' experience in a phone-based customer service role
- Proven track record of effective communication and conflict resolution
- Qualification in Office Administration or relevant experience
At Baptcare, we value diversity and welcome applicants who may require adjustments. We prioritize the safety and empowerment of all children, adhering to a zero-tolerance policy on child abuse.
Benefits:- Hybrid work arrangement allowing flexibility between home and office
- Ongoing training and career development opportunities
- A supportive team environment fostering collaboration and growth
Join us in delivering outstanding customer experiences and making a positive impact in the lives of those we serve.
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