Strategic System Analyst – Customer Experience

2 days ago

Melbourne, Victoria, Australia beBeeAnalytical Full time $101,303 - $115,406
Job Title

A key senior system analyst position is available, focusing on customer experience in products.

About the Role

This senior system analyst will play a pivotal role in ensuring seamless handover and continuous improvement of ICT solutions. Key responsibilities include enhancing system functionality, backlog management, maintaining service continuity, and aligning with organisational objectives.

  • Strong knowledge and application of Agile methodologies and delivery frameworks.
  • Proficiency in technical documentation, including API specifications, data mapping, and system diagrams.

The successful candidate will work closely with cross-functional teams to bridge the gap between innovative solutions and sustainable business operations.

Requirements

To be considered for this role, applicants must have:

  • Proven experience in ICT system analysis, specifically in project transition to BAU.
  • Relevant tertiary qualification or certification in a related field.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and a collaborative mindset.

About Us

Our organisation is undergoing significant transformation to enhance its role in combating financial crime. As we grow, our focus is on fostering innovation, collaboration, and effective problem-solving within an inclusive and supportive work environment.

What We Offer

We offer competitive remuneration, great conditions, and opportunities for growth and development. Successful applicants will join a dynamic team dedicated to maintaining the integrity of Australia's financial system.

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