Business Analyst/System Analyst

Business Analyst/System Analyst (Mid level)

Join to apply for the Business Analyst/System Analyst (Mid level) role at Horizontal Talent

Business Analyst/System Analyst (Mid level)

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Join to apply for the Business Analyst/System Analyst (Mid level) role at Horizontal Talent

Job Title: Business Analyst/System Analyst (Mid-level)

Location: Kuala Lumpur, Malaysia

Working Arrangement: Fully-In Office (Weekly)

About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative and Business & Strategy markets. We have global offices in US, UAE, India, Malaysia and Australia.

Key Responsibilities

• Business Analysis
• Requirement Gathering: Collaborate with clients and stakeholders to understand business
  
  

needs, objectives, and challenges.

• Requirement Documentation: Translate business requirements into clear, concise, and
  
  

actionable technical specifications, user stories, and acceptance criteria.

• Stakeholder Communication: Act as the primary liaison between business stakeholders and
  
  

the technical team, ensuring alignment and clarity.

• Process Mapping: Analyze and document current business processes, identify gaps, and
  
  

propose improvements.

• Solution Design: Work with the technical team to design solutions that meet business
  
  

requirements while adhering to technical constraints

• Project Delivery Leadership
• Agile Scrum Leadership: Serve as the Scrum Master or Agile Lead, facilitating daily standups,
  
  

sprint planning, retrospectives, and other Agile ceremonies.

• Project Planning: Define project scope, timelines, and deliverables in collaboration with
  
  

stakeholders and the technical team.

• Team Coordination: Lead and motivate the technical team to ensure timely and high-quality
  
  

delivery of projects.

• Risk Management: Identify, assess, and mitigate project risks, ensuring minimal disruption
  
  

to project timelines and deliverables.

• Progress Tracking: Monitor project progress, track key metrics (e.g., velocity, burn-down
  
  

charts), and provide regular updates to stakeholders.

• Quality Assurance: Ensure that deliverables meet business requirements and quality
  
  

standards through rigorous testing and validation.

• Technical Collaboration
• Technical Translation: Break down complex business requirements into technical tasks for
  
  

the development team.

• Technical Guidance: Provide guidance to the technical team on business priorities and
  
  

ensure alignment with client expectations.

• Hands-On Support: Assist the technical team in troubleshooting issues, reviewing code, or
  
  

testing solutions when necessary.

• Continuous Improvement
• Feedback Loop: Gather feedback from stakeholders and the technical team to continuously
  
  

improve processes and deliverables.

• Agile Maturity: Promote Agile best practices and foster a culture of continuous
  
  

improvement within the team.

• Knowledge Sharing: Share insights and lessons learned with the broader organization to
  
  

enhance overall project delivery capabilities.

Qualifications

Education:

• Bachelor's degree in Computer Science, Information Technology, Business
  
  

Administration, or a related field.

• Certifications in Agile methodologies (e.g., Certified Scrum Master, PMI-ACP) are highly
  
  

desirable.

Experience

• 5+ years of experience in a combined role of Business Analyst and Project Delivery Lead,
  
  

preferably in a technology-driven environment.

• Proven experience working in Agile Scrum teams, with a strong understanding of Agile
  
  

principles and practices.

• Experience in translating business requirements into technical specifications and
  
  

managing technical teams to deliver solutions.

Skills

• Technical Proficiency: Strong understanding of software development processes, tools, and
  
  

technologies.

• Analytical Thinking: Ability to analyze complex business problems and propose effective
  
  

solutions.

• Communication: Excellent verbal and written communication skills, with the ability to convey
  
  

technical concepts to non-technical stakeholders.

• Leadership: Strong leadership and team management skills, with the ability to motivate and
  
  

guide cross-functional teams.

• Agile Expertise: Deep knowledge of Agile Scrum methodologies and tools (e.g., Jira,
  
  

Confluence).

• Problem-Solving: Strong problem-solving skills with a focus on delivering practical and
  
  

scalable solutions.

• Stakeholder Management: Ability to build and maintain strong relationships with clients,
  
  

stakeholders, and team members.

Key Performance Indicators (KPIs)

• Timely delivery of projects within scope and budget.
• High stakeholder satisfaction with delivered solutions.
• Effective translation of business requirements into technical specifications.
• Continuous improvement in team velocity and Agile maturity.
• Minimal project risks and issues, with proactive mitigation strategies
  
  

Why Join Us?

• Opportunity to work in a fast-paced, innovative, and collaborative environment.
• Chance to lead high-impact projects and make a tangible difference for clients.
• Competitive salary and benefits package.
• Professional development opportunities and support for certifications.
  
  

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesStaffing and Recruiting

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