Customer Service Team Leader

3 hours ago


Bayside, New York, Australia Laminex Australia Full time
Transformative Leadership Opportunity

We are seeking a visionary leader to spearhead our Customer Service team in our South East location. As a key member of our CX team, you will be responsible for driving employee engagement and customer satisfaction while championing our brand values.

The Role

As the driving force behind a team of Customer Service Representatives, you will have the unique opportunity to build something from the ground up. Your leadership will be instrumental in enhancing employee engagement and customer satisfaction, all while fostering a culture of innovation and continuous improvement.

Key Responsibilities
  • Lead and develop a high-performing team of Customer Service Representatives
  • Drive customer-centric initiatives to enhance customer satisfaction and loyalty
  • Develop and implement effective quality assurance processes to ensure exceptional customer experiences
  • Collaborate with cross-functional teams to drive business growth and innovation
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • Recognition and rewards for outstanding performance

We are looking for a passionate and results-driven leader who thrives in a customer-first environment. If you have a proven track record in customer-centric leadership and a passion for delivering exceptional experiences, we want to hear from you.



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