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Business Relationship Developer
2 weeks ago
We are seeking a skilled Account Manager to join our team and develop long-term relationships with schools.
The ideal candidate will have 3–5 years of experience in B2B account management or a similar client-facing role, with a strong track record of stakeholder management and customer retention.
Key Responsibilities:
- Build and maintain trust-based relationships with school leaders.
- Act as a strategic advisor and problem-solver, delivering tailored solutions that meet each school's unique needs.
- Drive contract renewals, ensure high satisfaction levels, and identify opportunities for growth.
- Lead community events that bring schools, families, and children together.
- Collaborate with internal teams to ensure seamless support and exceptional service.
- Monitor account performance and financial metrics to maximise retention and impact.
Requirements:
- 3–5 years of experience in B2B account management or a similar client-facing role (experience in education or childcare a plus)
- A strong track record of stakeholder management and customer retention.
- Excellent communication skills – confident, clear, and always professional.
- Strong commercial acumen and comfort with financial metrics.
- Familiarity with CRM tools and Microsoft Office Suite.
- A passion for delivering high-quality service and being part of something bigger.
What We Offer:
- Competitive salary + performance incentives
- Travel allowance to support your time out in the field
- Flexible, hybrid working options to suit your lifestyle
- Wellbeing days, plus your birthday off – because balance matters
- The chance to truly impact schools, families, and children across local communities
Why This Role Matters:
This is an opportunity to make a meaningful difference in the lives of children and families. As an Account Manager, you will be instrumental in building strong relationships with schools and driving business growth.
Child Safety and Wellbeing:
We are committed to creating safe and supportive environments where every child feels respected and empowered. We have zero tolerance for any form of child abuse or harm.
