Technical Support Specialist

1 week ago


Bathurst, Australia Green Light Full time

About the Role:

Green Light is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide professional, customer-focused technical support to our internal user base.

Key Responsibilities:

  • Troubleshoot level 1 and 2 technical issues.
  • Ensure the functionality of new hardware.
  • Deploy software updates.
  • Monitor network connectivity.

Requirements:

  • Excellent communication skills, attention to detail, and motivation to succeed.
  • Experience supporting Windows 7/8/10.
  • A good understanding of Microsoft Outlook and Office.
  • Knowledge of Active Directory, Exchange, and SCCM.
  • The ability to work autonomously to get the job done.

About Us:

Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure, and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and Europe.



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