Careers in Healthcare Claims

5 days ago

Brisbane, Queensland, Australia beBeeClaim Full time $80,000 - $110,000

Your Career in Claims Management:

This is an exciting opportunity to transition your clinical expertise into a new career path where you can make a meaningful impact, collaborate with healthcare professionals and legal teams, and ensure the best possible outcomes for our customers.

Your New Role

You will manage a portfolio of claims, using your healthcare experience to assess treatment and rehabilitation needs, while guiding clients through the insurance process. Here's what you'll be doing:

  • Claims Management: Take ownership of claims from initial lodgement to final resolution, ensuring timely and effective outcomes for all parties.
  • Healthcare Assessment: Use your knowledge to assess treatment and rehabilitation needs, ensuring the best possible care for injured individuals.
  • Negotiating Settlements: Collaborate with legal professionals to calculate and negotiate settlement offers that best meet the needs of our clients.
  • Customer Service: Deliver exceptional customer service, handling sensitive situations with empathy, and supporting both internal and external stakeholders.

What We're Looking For

We're seeking individuals who can bring their healthcare background and passion for helping others into the world of claims management. Here's what we need:

  • Healthcare Expertise: You have a background in nursing or allied health, with a strong understanding of treatment and rehabilitation needs.
  • Customer-Focused: You thrive in client-facing roles and are eager to make a difference in people's lives, especially during challenging times.
  • Communication Skills: You possess excellent verbal, written, and interpersonal skills, able to communicate effectively in emotional or difficult situations.
  • Problem Solver: You're confident in making decisions, negotiating settlements, and finding solutions to complex problems.
  • Tech-Savvy: Comfortable with learning new systems and using technology to streamline your work.
  • Willingness to Learn: A proactive, positive attitude with a keen interest in developing new skills and knowledge.

Benefits of Working with Us

We offer a range of benefits to support your career growth, work-life balance, and overall wellbeing. Here's what you can expect:

  • Flexible Working: Enjoy the flexibility of working from home and in the office, so you can maintain a healthy work-life balance.
  • Study Support: We encourage continuous learning and provide study support to help you further your career while working.
  • Employee Discounts: Access exclusive offers from top retailers, as well as discounts on our products.
  • Parental Leave: Generous parental leave benefits, with 20 weeks of paid leave for primary carers.
  • Wellness Benefits: Discounts on health insurance and gym memberships, plus initiatives to support your financial and physical wellbeing.
  • Community Involvement: Participate in community-focused initiatives, including payroll giving, donation matching, and paid volunteer leave.

We believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.

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