Student Loan Support Specialist
1 week ago
Financial Assistance Coordinator
The role of the Financial Assistance Coordinator is pivotal in ensuring compliance with legislative requirements related to student loans.
About the Role:
This position requires a highly organized and proactive individual who can coordinate accurate loan information, ensure seamless administrative processes, and maintain excellent relationships with stakeholders.
Key Responsibilities:
- Conduct thorough research and analysis tasks while maintaining exceptional time management skills.
- Demonstrate proven ability to utilize initiative and creativity to solve complex problems and enhance work processes.
- Showcase strong customer service skills, with experience working directly with the public and providing high-quality service to clients.
- Effectively understand and interpret legislation and guidelines.
- Operate effectively under pressure, with strong planning and prioritization skills.
- Work autonomously and as part of a collaborative team.
- Proficiently use Microsoft Excel at an intermediate level.
Working Conditions:
- Occasional out-of-hours work may be required.
- Intrastate/interstate travel may be necessary.
We Offer:
Flexible working arrangements to support employees' work-life balance. Discuss these arrangements for this role.
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