Practice Business Leader

1 week ago

Adelaide, South Australia beBeeManagement Full time $40 - $55
Job Description

The role of the Practice Manager involves overseeing the operational and administrative aspects of a medical practice. Key responsibilities include managing staff, budgeting, patient complaints resolution, recruitment, business strategy development, and ensuring the smooth functioning of the practice.

Key objectives include:

  • Developing and maintaining human resource systems, including staff files and necessary documentation;
  • Recruiting, inducting, and training new staff members;
  • Supervising staff to ensure high performance and continuing professional development;
  • Reviewing and improving practice systems for efficient service delivery and continuous improvement;
  • Managing accounts, budgets, payroll, and financial targets;
  • Ensuring compliance with statutory and regulatory obligations, including industrial and employment law, Medicare, OHS requirements, privacy obligations, and taxation responsibilities;
  • Managing reception and appointment systems;
  • Controlling stock, including practice equipment, stationery, and medical supplies;
  • Organizing premises cleaning, maintenance, and security;
  • Developing and reviewing employment contracts, job descriptions, and performance appraisals;
  • Maintaining strict patient confidentiality;
  • Actively recruiting doctors and Allied Health professionals;
  • Actively managing social media accounts.
Required Skills and Qualifications

This role requires the following skills and qualifications:

  • Customer service focus: committed to providing exceptional customer service across all channels;
  • Communication skills: able to communicate clearly and concisely, adapting communication style depending on the audience;
  • Attention to detail: excellent attention to detail and written skills when communicating with others internally and externally;
  • Energy, commitment, and drive: dedication to the role, flexibility, and enthusiasm for company development;
  • Teamwork: willingness to assist and support others as required and get on with team members;
  • Relationship-orientation: ability to build rapport and trust with others to forge meaningful business relationships;
  • Time management/organisation: accomplish objectives effectively within time frames given, carrying out administrative duties efficiently and timely manner.
Benefits

This position offers:

  • Full-time or part-time work arrangements;
  • A competitive hourly rate between $40.00 - $55.00 per hour;
  • Expected hours: 24 - 40 per week;
  • Medical practice management experience: 1 year preferred;
  • Work Authorisation: Australia preferred;
  • Ability to commute: Plympton, SA 5038 required;
  • Ability to relocate: relocation to Plympton, SA 5038 required before starting work;
  • Work Location: In-person.
Others

Additional information about this role includes:

  • Handling patient complaints and concerns in a professional manner;
  • Providing support to the practice's leadership team; and
  • Contributing to the practice's strategic planning and decision-making processes.

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