Customer Engagement Director

2 weeks ago


Australia beBeeDirect Full time $120,000
Customer Engagement Director

This critical position will shape and execute all direct-to-consumer sales and marketing strategies.

  • Club Development & Growth: Lead the expansion of our Wine Club, crafting compelling campaigns and initiatives that increase membership and deepen engagement.
  • Strategic Brand Collaboration: Work closely with management to elevate the profile of Mitchelton Wines' brand, integrating DTC priorities with hospitality experiences and business partnerships.
  • Cellar Door Management: Direct operations of our renowned Cellar Door, ensuring exceptional customer interactions and immersive events.
  • Event & Trade Support: Champion the presence of Mitchelton Wines at events, coordinating VIP and trade experiences, and representing the brand with distinction.

This role demands a blend of strategic vision, hands-on leadership, and customer excellence, appealing to candidates who drive direct sales and foster deep relationships.



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