Senior Client Service Officer

1 month ago


Melbourne, Victoria, Australia Woods & Co Recruitment Full time
Senior Client Service Officer

Woods & Co Recruitment is partnering with a well-established insurance and wealth business in Camberwell to find a highly motivated and experienced Senior Client Service Officer.

Key Responsibilities
  • Act as the primary point of contact for clients, providing exceptional service and support.
  • Manage client queries and requests, ensuring a high level of satisfaction.
  • Coordinate and process client documentation, including insurance and wealth management paperwork.
  • Liaise with internal and external stakeholders to ensure the smooth delivery of services.
  • Assist with compliance and regulatory requirements, maintaining up-to-date records.
  • Provide administrative support to advisers, including scheduling and preparing for client meetings.
Requirements
  • Previous experience in a similar client service role within insurance, wealth, or financial services.
  • Strong knowledge of insurance and wealth management products.
  • Exceptional communication and interpersonal skills with a client-focused approach.
  • Ability to manage multiple tasks and prioritise workload effectively.
  • High attention to detail and organisational skills.
  • Proficiency in CRM systems and Microsoft Office Suite.
What We Offer
  • Opportunity to work in a supportive and dynamic team environment.
  • Competitive salary package and benefits.
  • Career development opportunities in the growing insurance and wealth sector.
  • Convenient Camberwell location with excellent public transport links.


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