Technical Support Specialist

2 weeks ago

Sydney, New South Wales, Australia Talent International Full time
Talent International is seeking a Technical Support Specialist

As part of our ongoing efforts to provide exceptional IT support, we are looking for a highly skilled and experienced Technical Support Specialist to join our team. This is an initial 6-month contract (maternity leave cover), with the possibility of extending to 12 months.

Key Responsibilities:

  • Providing on-site desktop support primarily from the tech bar.
  • Assisting users experiencing issues with devices in a client-facing role.
  • Collaborating with a small team of 3, including one other person from Talent International and a new team member joining soon.

Required Skills and Qualifications:

  • Strong customer service skills, with the ability to provide excellent support to end-users.
  • Proficiency in desktop troubleshooting, particularly with Windows and Office365.
  • Experience with device imaging and re-imaging.
  • Asset management experience is desirable, as is the ability to support meeting room technology.

We offer a competitive salary of approximately $$80,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.

About the Role:

  • The ideal candidate will have a strong background in technical support, with excellent communication and interpersonal skills.
  • They will be able to work independently and as part of a team, with a strong attention to detail and a commitment to delivering high-quality results.

Location: On-site with some flexibility.
Duration: 6-month contract with likely extension to 12 months.
Start Date: ASAP.

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