Technical Support Specialist

1 day ago

Sydney, New South Wales, Australia Employsure Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our IT team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our staff, ensuring a seamless and efficient experience.

Key Responsibilities:

  • Provide 6-star customer service by resolving escalated Helpdesk Tickets.
  • Operate and maintain our IT infrastructure, ensuring high levels of uptime and service availability.
  • Deploy hardware and software across the business, ensuring a seamless and efficient experience.
  • Configure and manage our Intune environment, ensuring our staff have access to the tools and resources they need.
  • Collaborate with our IT team to identify and implement service improvement initiatives.
  • Perform maintenance and audit tasks as required, ensuring our IT systems are running smoothly and efficiently.

About You:

To be successful in this role, you will need to have a minimum of 5 years' experience in technical support, as well as a strong understanding of Microsoft technologies, including Windows and Office. You will also need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • A comprehensive training program, ensuring you have the skills and knowledge you need to succeed in this role.
  • A collaborative and dynamic work environment, with a team of passionate and dedicated professionals.

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full time

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team in Sydney. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and partners, resolving complex technical issues, and collaborating with other team members to deliver exceptional customer...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full time

    Job Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team in Sydney. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and partners, resolving complex technical issues, and collaborating with other team members to deliver exceptional customer...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Remote Staff Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled and dynamic Technical Support Specialist to join our team at Remote Staff. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, resolving technical issues, and ensuring customer...

  • Technical Support Specialist

    2 months ago

    Sydney, New South Wales, Australia Milestone IT (Milestone Information Technology) Full time

    About Milestone ITMilestone IT is a leading provider of innovative technology solutions to the manufacturing industry. We partner with top companies to deliver exceptional technical support and expertise.Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist,...

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia LEAP Legal Software Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our Client Care team at LEAP Legal Software. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, troubleshooting and resolving technical issues with our software, and maintaining a high level of product knowledge.Key...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    Job Title: Technical Support SpecialistPrimary technology: CognosDay rate: $800/dayLocation: Sydney, CBD (Hybrid)Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Talent International. As a Technical Support Specialist, you will play a crucial role in delivering and supporting client-critical business applications.Key...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and troubleshoot customer issues,...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Datadog Full time

    Technical Support SpecialistAt Datadog, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you'll be responsible for providing top-notch technical support to our customers, ensuring they have a seamless experience with our product.Key Responsibilities:Engage with customers via multiple channels to...

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Remote Staff Full time

    Technical Support Specialist Job DescriptionWe are seeking a highly skilled and dynamic Technical Support Specialist to join our team at Remote Staff. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Intercom Full time

    At Intercom, we're on a mission to redefine customer service and make internet business personal. We're looking for a Technical Support Specialist to join our team and help us achieve this goal.What's the opportunity?The Technical Support Specialist will be responsible for providing exceptional customer support to our users. This includes troubleshooting...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Remote Staff Full time

    **About the Role**Remote Staff is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients.Respond to technical support emails and phone calls in a timely and professional manner.Investigate and resolve complex technical...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia LEAP Legal Software Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Client Care team at LEAP Legal Software. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, troubleshooting and resolving technical issues, and maintaining a high level of product knowledge.Key...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for resolving complex customer technical issues and providing exceptional support to our customers.ResponsibilitiesReview and troubleshoot customer issues, ensuring timely and effective...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleMicrosoft is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, helping them to resolve technical issues and improve their experience with our products.Key ResponsibilitiesProvide technical support to customers via...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for resolving complex customer technical issues and providing exceptional support to our customers.Key ResponsibilitiesReview and troubleshoot customer issues to identify root causes and develop...

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Microsoft Full time

    Unlock your potential as a Technical Support Specialist at Microsoft, where you'll play a pivotal role in delivering exceptional customer experiences.About the RoleThis is an exciting opportunity to join our Customer Service & Support (CSS) team, where you'll be part of a dynamic group that builds trust and confidence for every person and organization...

  • Technical IT Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Telstra Full time

    Job SummaryWe are seeking a highly skilled Technical IT Support Specialist to join our Executive IT Support team within Global End User Services. As a key member of our team, you will provide complex technical advice, support, and customer consultancy on a range of platforms, devices, applications, and computerized systems.Key Responsibilities:Provide...

  • Technical Support Specialist

    16 hours ago

    Sydney, New South Wales, Australia University of South Australia Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at the University of South Australia. This is an exciting opportunity to be part of a dynamic and innovative environment, where you will play a crucial role in supporting academic programs and research activities.As a Technical Support Specialist, you will be...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Employsure Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at Employsure. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our staff, ensuring a seamless and efficient experience.Key Responsibilities:Provide technical support to staff via phone, email, and in-personDeploy...

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Intercom Full time

    Join Our Team as a Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Intercom. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring that they have a seamless experience with our product.Key Responsibilities:Communicate...