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Workforce Operations Coordinator

2 months ago

Melbourne, Victoria, Australia Melbourne and Olympic Parks Full time
About the Role

We are seeking a highly skilled Workforce Operations Coordinator to join our People & Culture Team at Melbourne & Olympic Park.

As a key member of our team, you will play a critical role in the planning, delivery, and coordination of our event workforce, ensuring seamless execution of our events and providing exceptional customer experiences.

Key Responsibilities:

  • Workforce Scheduling: Develop and implement efficient workforce scheduling strategies to meet the needs of our events, ensuring adequate staffing levels and minimizing costs.
  • Event Day Workforce Operations: Lead the delivery of event day workforce operations, ensuring all team members are properly checked in, equipped, and set up to deliver exceptional service to our customers.
  • Workforce Development Projects: Support key projects such as recruitment, learning and development, management of equipment, amenities, and uniforms, upholding performance standards, and policy and process development.

Requirements:

  • Proven ability to balance competing demands and prioritize tasks effectively.
  • Detail-oriented with a focus on process improvements and efficiency.
  • Strong customer service skills and a passion for delivering exceptional experiences.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

At Melbourne & Olympic Park, we are passionate about delivering world-class customer experiences and seeking talented individuals who share our vision. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.