Technology Infrastructure Service Manager

2 days ago

Melbourne, Victoria, Australia beBeeInfrastructure Full time $150,000 - $200,000

Job Title: Infrastructure Services Lead

About the Role:

We are seeking a highly skilled and experienced professional to lead our infrastructure services team. As the successful candidate, you will be responsible for delivering secure, scalable, and high-performing technology services and infrastructure across our organisation.

Your Key Responsibilities:

  • Lead the delivery and optimisation of enterprise-wide cloud, network, and end-user computing services.
  • Oversee core architecture including Active Directory, Office 365, Microsoft Azure, Core Infrastructure, Storage, Backup, Disaster Recovery, Telephony, Collaboration Platforms, Network and Security, End-user computing, and Factory infrastructure.
  • Partner with senior stakeholders and vendors to deliver complex, high-value infrastructure and service improvement projects.
  • Champion service excellence, proactive risk management, and a forward-thinking tech roadmap.
  • Manage multi-site IT service operations across Australia, providing services across 9 sites and 680 staff nationally, and 50 staff across other locations.
  • Coordinate and collaborate with stakeholders on infrastructure and support needs.

Requirements:

  • 7+ years of experience in IT infrastructure (network and systems administration) and project management.
  • Expertise in technologies such as Microsoft Azure, Office 365, and security platforms (e.g., Zscaler, Defender), Apple devices via Intune.
  • A hands-on, solutions-focused approach with exceptional stakeholder engagement skills.
  • Proven ability to support multiple sites, manage complexity, and get the work done efficiently and reliably.
  • Strong leadership, problem-solving, and communication skills with the confidence to interact effectively across all levels of the organisation.
  • A growth mindset and ability to thrive in a fast-paced, evolving environment.

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