Newcastle Cafe Manager

1 month ago


Sydney, New South Wales, Australia QT Full time

About QT Newcastle

QT Newcastle is a flagship regional hotel for QT Hotels & Resorts, seeking an experienced cafe worker with a passion for driving the highest standards for coffee and customer service.

Key Responsibilities:

  • Manage the day-to-day operations of the Café floor.
  • Order and control stock for multiple outlets.
  • Stay aware of food and coffee trends locally and internationally.
  • Handle complaints to ensure customer satisfaction.
  • Participate in outlet operations when needed.
  • Motivate staff and promote a positive work environment.

Benefits & Perks:

  • Team member discounts from day one.
  • 50% off stays at EVT hotels.
  • Discounts on movie tickets and other experiences.
  • Rapid career growth opportunities.

Requirements:

  • Proven experience in a similar role with a Specialty Coffee background.
  • Experience in a high-volume café.
  • Focus on growing and developing a team.
  • Professional communication skills.
  • Sound decision-making and problem-solving skills.

Apply for this exciting opportunity to join the QT Newcastle team and contribute to delivering exceptional customer experiences.


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