Newcastle Cafe Manager
1 month ago
About QT Newcastle
QT Newcastle is a flagship regional hotel for QT Hotels & Resorts, seeking an experienced cafe worker with a passion for driving the highest standards for coffee and customer service.
Key Responsibilities:
- Manage the day-to-day operations of the Café floor.
- Order and control stock for multiple outlets.
- Stay aware of food and coffee trends locally and internationally.
- Handle complaints to ensure customer satisfaction.
- Participate in outlet operations when needed.
- Motivate staff and promote a positive work environment.
Benefits & Perks:
- Team member discounts from day one.
- 50% off stays at EVT hotels.
- Discounts on movie tickets and other experiences.
- Rapid career growth opportunities.
Requirements:
- Proven experience in a similar role with a Specialty Coffee background.
- Experience in a high-volume café.
- Focus on growing and developing a team.
- Professional communication skills.
- Sound decision-making and problem-solving skills.
Apply for this exciting opportunity to join the QT Newcastle team and contribute to delivering exceptional customer experiences.
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