Subject Matter Expert
2 weeks ago
Nokia Group is seeking a highly skilled and experienced Subject Matter Expert (SME) - Core Transformation Leader to drive the transformation of our Managed Services business. This role requires a deep understanding of Telco operations, managed services, and the ability to bridge the gap between operational expertise and cutting-edge transformation initiatives.
Key Responsibilities- Operational Expertise: Provide deep technical knowledge and expertise in MS operation, including network operations, service management, and customer experience.
- Transformation Leadership: Actively contribute to the MS transformation by identifying and implementing process improvements, automation opportunities, and innovative solutions.
- Collaboration with DevOps: Work closely with DevOps teams to ensure seamless integration of new tools, processes, and methodologies into existing Telco MS operations.
- Strategic Planning: Assist in developing and executing the transformation roadmap, ensuring alignment with overall business objectives and customer needs.
- Stakeholder Engagement: Collaborate with transformation stream leads and product owners to define requirements, set priorities, and achieve key deliverables.
- Continuous Improvement: Identify opportunities for operational efficiency, cost reduction, and enhanced service delivery through continuous process improvement initiatives.
- Training and Knowledge Sharing: Mentor and train operations team members on new technologies, tools, and processes introduced as part of the transformation.
- Customer Focus: Ensure all transformation activities are customer-centric, delivering measurable improvements in service quality and customer satisfaction.
- Reporting and Documentation: Prepare and maintain comprehensive documentation of transformation initiatives, including progress reports, metrics, and success stories.
- Education: Bachelor's degree in Telecommunications, Information Technology, or a related field. Master's degree or relevant certifications are a plus.
- Experience: Minimum of 8 years of experience in MS Operations, with at least 3 years in a leadership or SME role.
- Technical Skills: In-depth knowledge of network operations, including Core/OSS/BSS systems, network management, and service assurance. Proficiency in DevOps practices, including CI/CD, automation, and infrastructure as code. Familiarity with cloud technologies and digital transformation methodologies.
- Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams and manage multiple stakeholders.
Nokia Group is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Our company is dedicated to creating an inclusive work environment where employees can thrive and grow. We offer continuous learning opportunities, well-being programs, and a diverse and inclusive culture.
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Airspace Subject Matter Expert
7 days ago
Sydney, New South Wales, Australia Air Services Australia Full timeJob Title: Airspace Subject Matter ExpertJoin Airservices Australia as an Airspace Subject Matter Expert and play a key role in the safe and efficient management of 11% of the world's airspace.About the RoleWe are seeking an experienced Airspace Subject Matter Expert to provide operational knowledge and expertise related to the proposed Western Sydney...
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Subject Matter Expert
1 week ago
Sydney, New South Wales, Australia Nokia Group Full timeJob Title: Subject Matter Expert - CoreNokia Group is seeking a highly skilled and experienced Subject Matter Expert (SME) - Core to drive the transformation of our Managed Services business. The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for our customers.Key...
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Airspace Subject Matter Expert
2 weeks ago
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Subject Matter Expert
5 days ago
Sydney, New South Wales, Australia Nokia Group Full timeJob DescriptionNokia Group is seeking a highly skilled and experienced Subject Matter Expert - Core to drive the transformation of our Managed Services business.The ideal candidate will have a deep understanding of Telco operations, managed services, and the ability to bridge the gap between operational expertise and cutting-edge transformation...
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Sydney, New South Wales, Australia Air Services Australia Full timeAbout the RoleWe are seeking a highly skilled Airspace Subject Matter Expert to join our team at Air Services Australia. As a key member of our team, you will play a critical role in the design, development, and implementation of airspace and flight path design operations for the Western Sydney International Airport.Key ResponsibilitiesProvide operational...
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Subject Matter Expert
2 weeks ago
Sydney, New South Wales, Australia Nokia Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Subject Matter Expert (SME) - Core in who will play a pivotal role in driving the transformation of our Managed Services business.Key Responsibilities:Operational Expertise: Provide deep technical knowledge and expertise in MS operation, including network operations, service management, and...
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Subject Matter Expert
1 week ago
Sydney, New South Wales, Australia Nokia Group Full timeJob DescriptionNokia is seeking a highly skilled and experienced Subject Matter Expert (SME) - RAN to drive the transformation of our Managed Services business. The SME will collaborate closely with DevOps teams, transformation stream leads, and product owners to deliver innovative and tangible outcomes for our customers.Key Responsibilities:Operational...
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Subject Matter Expert
2 weeks ago
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Sydney, New South Wales, Australia Talenza Pty Limited. Full timeTalenza has been engaged to source a Senior Business Analyst/Subject Matter Expert to support a new program within the Market Risk team.The role will involve working closely with the team to deliver financial markets technology and provide exceptional stakeholder management skills.Key Responsibilities:Develop and maintain business requirements for financial...
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Sydney, New South Wales, Australia Nokia Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Subject Matter Expert (SME) - Radio Access Network (RAN) Transformation Lead to play a pivotal role in driving the transformation of our Managed Services business.Key ResponsibilitiesOperational Expertise: Provide deep technical knowledge and expertise in MS operation, including network...
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Air Traffic Management Operations Expert
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Sydney, New South Wales, Australia Airservices Australia Full timeAbout the RoleThe OrganisationAirservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports.We connect people with their world safely – linking family and friends, generating economic activity,...
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