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1 week ago
This position is ideal for a skilled and compassionate professional who wants to make a meaningful impact in the field of Abuse Law.
Key Responsibilities:- Handle client enquiries and transfer calls as needed, providing timely updates and information to clients while managing expectations.
- Manage client files from open to close, ensuring all relevant documents are up-to-date and organized.
- Prepare and send correspondence to clients, including bills and other relevant materials.
- Liaise with Courts, barristers, defendant solicitors, and doctors to progress cases efficiently.
- Arrange diaries, appointments, and meetings, ensuring smooth communication between stakeholders.
- Action incoming mail and update case files accordingly.
- Experience as a Legal Assistant or Paralegal in a similar role, preferably in Personal Injuries.
- Compassionate, resilient, and mature to handle sensitive work, with excellent organisational and time management skills.
- Ability to multi-task, prioritise, and work under pressure, with autonomy and teamwork capabilities.
- Enthusiasm and initiative, with confidence in fast-paced environments.
- High attention to detail and excellent communication skills (verbal, written, interpersonal).
- Able to escalate issues to Supervisor, with proficiency in Microsoft Office suite.
We value your life outside of work and provide a safe, supportive environment where you can thrive. Our team offers ongoing coaching and career development opportunities, flexible working models, and comprehensive mental health frameworks.
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