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Insurance Assistant Professional

2 months ago


Melbourne, Victoria, Australia Aon Hewitt Full time
Insurance Broker Assistant Role

Progress your insurance career with a global firm. Support our Insurance Brokers with client policy renewals. This is a hybrid role - work from home and the office.

Aon is looking for candidates with strong administration and/or insurance experience.

If you have worked in an administration support role and/or have general insurance experience, a passion for client service and an interest in developing your insurance career, we would love to hear from you.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Responsibilities
  • Provide administration support to our Insurance Brokers regarding client insurance/risk needs.
  • Communicate with clients via phone, email and face-to-face meetings to support their insurance needs.
  • Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations, creating renewal reports, certificates of currency and endorsements.
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner.
  • Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties.
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers.
  • Enhance the client experience through outstanding customer service.
What We Offer

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself. We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

About You

This position requires a driven and experienced self-starter with strong administration and customer service skills. Additionally, you will have the following:

  • Experience supporting Senior Brokers with their client accounts.
  • Client service, Underwriting, Claims or Insurance Broking experience.
  • Experience across general insurance products.
  • Tier 1 Insurance Broking qualification or willingness to obtain this.
  • Strong communication, problem solving and analytical skills.
  • Proactive, organised and ability to meet deadlines.
  • Work collaboratively within a team and autonomously.
  • Excellent attention to detail.

Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression.

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

How to Apply

Please submit your up-to-date Resume by clicking on the APPLY NOW option.

To learn more about Aon, please visit our careers site:

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