Administrative Medical Support Professional

3 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000
Medical Clinic Support Professional

We are seeking an experienced medical support professional to provide exceptional customer service and administrative support in our busy clinic.

  • Prior experience in general practice is preferred for this role, which involves managing appointments, billing, phone calls and other tasks with efficiency and care.

The ideal candidate will have strong communication skills, be able to work well under pressure and maintain confidentiality at all times. A friendly and enthusiastic demeanor is essential for delivering high-quality patient interaction and support.

Key Responsibilities:

  • Appointment management using Best Practice PMS to ensure seamless scheduling and coordination.
  • Patient interaction, billing and receipting services to maintain accurate records and efficient payment processing.
  • Incoming phone calls and enquiries require prompt and professional handling, providing clear information and support as needed.
  • Liaising with GP's and other health professionals to facilitate effective collaboration and communication.
  • Database management, scanning, debtor control and other administrative duties require strong organizational and technical skills.
  • Providing an exceptionally high level of customer service at all times is crucial for maintaining a positive clinic environment and reputation.

Requirements:

  • A minimum of 1 year of experience in general practice is highly desirable for this role.
  • Australian Work Authorisation is also required for successful candidates.


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