Medical Administration Professional
4 days ago
We are seeking a full-time Medical Administration - Booking Services professional to work in our office, handling inbound and outbound appointment bookings and enquiries for specialist medical practices across Australia.
Key Responsibilities:
- Handling inbound and outbound calls regarding appointment bookings in a professional and caring manner;
- Ensuring high-quality call handling, keeping booking errors to a minimum;
- Accurate data entry of patient information into the medical software package;
- Participating in regular training and quality assurance activities provided;
- Contributing to a positive working environment within the team.
Required Skills and Qualifications:
- Full working rights to work in Australia;
- Experience in a healthcare environment, handling phone-based support or related administrative tasks;
- Strong communication and interpersonal skills, able to handle patient queries with compassion and professionalism;
- Capability to manage multiple tasks and prioritise effectively in a fast-paced environment;
- Proficiency in using clinical software packages is desirable.
Benefits:
- Full training will be provided for the successful candidate;
- Remuneration will be based on experience;
- Work close to home with no after-hours shifts required;
- Free all-day parking available;
- Potential to learn and develop your skills and become an integral part of the organisation.
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