Operations and E-Commerce Leader
1 week ago
E-commerce Operations Manager
About the Job
You will have a significant impact on our customers' experience by leading a team of Personal Shoppers to select and pack online orders for click and collect or delivery.
Key Responsibilities:
- Develop your team to meet sales targets, manage rosters effectively, and drive business growth.
- Maintain high standards of visual merchandising, safety, compliance, and stock management across the online department.
- Understand and cater to diverse customer needs by adopting a customer-centric approach.
- Foster a collaborative culture that recognizes and celebrates individual and team successes.
What's in it for you?
- Exclusive discounts: Enjoy 5% discount on all purchases with additional double discount periods throughout the year.
- Reward through recognition: Participate in our digital recognition platform to give and receive recognition linked to our values.
- Ongoing learning opportunities: Benefit from comprehensive induction, management, and people leadership training to help you thrive in this role and beyond.
- Innovative benefits: Take advantage of novated car leases, the annual team member share plan offer, and paid parental leave to support your personal growth and well-being.
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