Relief Banking Professional

16 hours ago

North Mackay, Queensland, Australia beBeeBanking Full time $65,000 - $85,000

Job Title: Relief Banking Professional

Location: Mt Pleasant & Mackay Caneland Branch

Description:

As a Relief Banking Professional in our Mt Pleasant & Mackay Caneland Branch, you will be the public face of the bank. You will deliver a seamless banking experience to customers, supporting them with their overall banking needs.

You will have in-depth conversations with customers about how we can support their banking needs, including Home Loans, Business Banking and Financial Advice. You will also educate and demonstrate our in-branch technology and digital banking options to customers.

Key Responsibilities:

  • Have in-depth conversations with customers about their banking needs
  • Support customers with enquiries, account maintenance and credit product applications
  • Complete Financial Health Checks to assess customers' financial needs
  • Educate and demonstrate in-branch technology and digital banking options
  • Problem solve and provide effective solutions while championing our processes and procedures

Requirements:

  • Experience in delivering exceptional customer service in a retail or hospitality environment
  • Excellent communication skills to articulate financial terms clearly
  • Ability to ask questions, find solutions and act with integrity
  • Interest in building a career with the bank

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