Every Body Active Support Officer

3 days ago


City of Glen Eira, Australia Glen Eira City Council Full time

About the Role

The Every Body Active (EBA) Program is designed to remove barriers for people with disabilities to participate in physical activity. As a Support Officer, you will play a key role in providing physical and emotional support to EBA clients, ensuring their needs are met and they feel valued and included.

Key Responsibilities

  • Support EBA clients to use our facilities, including the Health Club, Group Fitness classes, and Aquatics/Hydrotherapy
  • Provide personal care and assistance with mobility transfers, as requested
  • Assist with manual handling and other duties, as required

About You

To be successful in this role, you will have:

  • Strong communication skills and the ability to communicate with people of all abilities
  • A commitment to delivering exceptional customer service and ensuring a positive experience for EBA clients
  • The ability to work in a collaborative team that champions inclusivity and diversity
  • Flexibility and adaptability to meet the changing needs of EBA clients and the program

Skills and Experience

  • Proven leadership experience and achievement of results in the leisure industry, with relevant tertiary qualifications
  • Significant experience delivering leisure programs and services
  • Comprehensive customer service experience and a strong focus on customer satisfaction
  • Level 2 First Aid with CPR and Manual Handling Training (or willingness to obtain)
  • A current Driver's license (desirable)

Important Information

This position is subject to satisfactory Police Check, Employee Working with Children Check, Pre-employment medical, and proof of right to work in Australia prior to commencement.

Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

About Glen Eira Leisure

Glen Eira Leisure (GEL) is a part of Glen Eira City Council (GECC). GEL owns and operates three industry-leading aquatic and recreation facilities, providing leading-edge services to all ages and members of the community.


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