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Leisure Systems Officer
2 months ago
About the Role
In this position, you will support the Leisure Systems Team Leader in the technical and functional operation, maintenance, and support of the software and systems at Glen Eira City Council. Your responsibilities will include ensuring that these systems operate effectively, meet the business's needs, and are fully utilised by both staff and customers. In keeping with this, you will be expected to collaborate with our vendors for support and development requests.
You will also play a key role in the planning and implementation of new CRM feature sets and functional changes.
Key Responsibilities of the Role Include But Are Not Limited To:
• System Administrator: Act as a system administrator for PerfectGym and a variety of other vendor software utilised at Glen Eira City Council. No previous experience in these systems is required – however, experience with PerfectGym is favourable.
• Feature and System Implementation: Test and implement new feature rollouts as well as create/update internal working documentation accordingly.
• Organisational Collaboration: Collaborate with Council's IT department as well as external contractor support teams.
• Systems Technician: Maintenance, troubleshooting, and the scheduling of remote/on-site service for vendor supplied software and hardware systems.
We Are Looking For:
• A Passionate Professional: Someone who is enthusiastic and committed to delivering outstanding experiences for our community.
• An Innovative Thinker: Someone with a creative mind who can bring new ideas and solutions to help us stay ahead in the industry and continually improve our offerings.
• A Team Player: Someone who thrives in a collaborative environment and can contribute positively to our team culture.
• A Technical Mind: Someone that enjoys procedural troubleshooting with a focus on delivering a high level of service quality.
Qualifications and Experience:
• Study or experience in a computing, technician, IT support and/or similar role.
• High level knowledge of CRM back-office functions.
• Experience in troubleshooting IT software and hardware issues.
• High level understanding of API, or experience developing with API.
• Proficient in using Microsoft Office Suite.
• Current Provide First Aid Level 2 and CPR qualifications (or willingness to obtain prior to employment).
Not Meeting All the Requirements for This Role?
We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.
Pre-employment Checks
Progressed candidates must undergo pre-employment screening as a standard procedure which will include:
• Employee Working with Children Check
• New National Police Record Check
• Health Declaration
• Evidence of right to work in Australia.
Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
