Personal Assistant to General Manager

3 days ago

Glen Waverley, Victoria, Australia Contour Education Full time
About Contour Education

Contour Education is a dynamic and innovative company that empowers students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, ranked again in 2023, and are continuing to multiply year over year. Our goal is to reshape education, starting with tutoring.

The Role

We are seeking a highly organized and proactive Personal Assistant to support our leadership team in their day-to-day work and projects. The ideal candidate will have excellent communication skills, be able to build and maintain relationships, and have a strong attention to detail.

The successful candidate will be responsible for managing schedules, coordinating meetings, organizing events, keeping projects on track, handling communication, managing Contour campuses, and providing general administrative support to the core leadership team at Contour.

Key Responsibilities
  • Manage and maintain calendars, including scheduling, meetings, stand-ups, appointments, and travel arrangements;
  • Coordinate meetings, including organizing them with team members, preparing or confirming agendas, compiling and organizing minutes, and following up on action items;
  • Organize team and company-wide events such as informal gatherings or dinners, organizing venue, logistics, catering, resources, technology, etc.;
  • Organize HR events such as onboarding, training, workshops, and team-building activities;
  • Handle external correspondence and communication with vendors, partners, and service providers, manage incoming inquiries, direct them to the appropriate person, ensure prompt and professional responses;
  • Manage and track projects, including timelines, deliverables, following up on progress, and ensuring deadlines are met;
  • General office management, including ensuring the Contour campuses are clean, well organized, and equipped with necessary supplies;
  • Troubleshoot office issues such as any minor technical issues and arrange for repairs or replacements as needed;
  • Printing management, ensuring the Contour campuses are supplied with sufficient paper and printer supplies, all printers are functional, and liaising with vendors and service providers as required to ensure smooth printing operations;
  • Manage budgeting for projects, minimizing costs as much as possible, and managing employee reimbursements;
  • Conduct research and simple data analysis on various topics as required, compiling data and presenting clear and concise findings;
  • Occasionally assist with personal tasks such as scheduling personal appointments or managing personal schedules;
  • Maintain confidentiality and handle sensitive information with discretion;
Requirements
  • Honesty and Integrity;
  • Excellent Customer Service Skills;
  • High Level of Empathy;
  • Exceptional Verbal and Written Communication Skills;
  • Detail-Oriented & Organised;
  • Energy and Enthusiasm;
  • Independence & Proactiveness;
  • Ability to Build and Maintain Relationships;
  • Willing to Listen, Learn & Lead;
  • Bachelor's Degree (or higher) in Commerce/Business/Management/Marketing/Operations;
  • 1+ Years Experience as Personal Assistant, Executive Assistant, or similar role supporting/working closely with senior management;
Benefits
  • Competitive benefits and pay, that recognize your pivotal role in supporting the leadership team at Contour;
  • A chance to shape careers and culture, fostering a thriving environment where students and staff can excel;
  • As we grow, so do your opportunities - envision a path that can lead to leadership roles within a dynamic start-up;
  • Personalized mentorship and training, dedicated to refining your PA skills, technical skills, and your people management expertise;
  • Work where creativity meets strategy - in a non-corporate setting, where you can directly influence the company's innovative edge;
  • Join an environment where team success is celebrated, while simultaneously boosting your public speaking, leadership, and collaboration skills;

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