Personal Assistant to General Manager

6 hours ago

Glen Waverley, Victoria, Australia Contour Education Full time
About Contour Education

Contour Education is a dynamic and innovative company that empowers students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, ranked again in 2023, and are continuing to multiply year over year. Our goal is to reshape education, starting with tutoring.

The Role

We are seeking a highly organized and proactive Personal Assistant to support our Core Leadership Team. As our first official Personal Assistant to the Leadership Team, you will be working on assisting the leadership team in their day-to-day work and projects, to ensure things move as smoothly and quickly as possible.

Key responsibilities include:

  • Managing and maintaining calendars, including scheduling, meetings, stand-ups, appointments, and travel arrangements;
  • Coordinating meetings, including organizing them with team members, preparing or confirming agendas, compiling and organizing minutes, and following up on action items;
  • Organizing team and company-wide events such as informal gatherings or dinners, organizing venue, logistics, catering, resources, technology, etc.;
  • Organizing HR events such as onboarding, training, workshops, and team-building activities;
  • Becoming an internal point of contact for the wider Contour team, serving as a liaison between leadership team and employees, facilitating effective communication, escalating messages appropriately, as well as helping prepare and distribute internal communications such as memos and announcements;
  • Handling external correspondence and communication with vendors, partners, and service providers, manage incoming inquiries, direct them to the appropriate person, ensure prompt and professional responses;
  • Managing and tracking projects, including timelines, deliverables, following up on progress, and ensuring deadlines are met;
  • General office management, including ensuring the Contour campuses are clean, well organized, and equipped with necessary supplies;
  • Troubleshooting office issues such as any minor technical issues and arrange for repairs or replacements as needed;
  • Printing management, ensuring the Contour campuses are supplied with sufficient paper and printer supplies, all printers, are functional, and liaising with vendors and service providers as required to ensure smooth printing operations;
  • Managing budgeting for projects, minimizing costs as much as possible, and managing employee reimbursements;
  • Conducting research and simple data analysis on various topics as required, compiling data and presenting clear and concise findings;
  • Occasionally assisting with personal tasks such as scheduling personal appointments or managing personal schedules;
  • Maintaining confidentiality and handling sensitive information with discretion;
Requirements

We are looking for a highly organized and proactive individual with:

  • Honesty and Integrity;
  • Excellent Customer Service Skills;
  • High Level of Empathy;
  • Exceptional Verbal and Written Communication Skills;
  • Detail-Oriented & Organised;
  • Energy and Enthusiasm;
  • Independence & Proactiveness;
  • Ability to Build and Maintain Relationships;
  • Willing to Listen, Learn & Lead;

A Bachelor's Degree (or higher) in Commerce/Business/Management/Marketing/Operations and 1+ Years Experience as Personal Assistant, Executive Assistant, or similar role supporting/working closely with senior management are preferred.

What We Offer

We offer a competitive benefits and pay package, a chance to shape careers and culture, and opportunities for career growth and development. You will be part of a dynamic and innovative company that is making a difference in education.

We are committed to providing a supportive and inclusive work environment that fosters collaboration, creativity, and innovation. If you are a highly organized and proactive individual who is passionate about education and is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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