Crime Victim Advocate

2 weeks ago

Melbourne, Victoria, Australia beBeeSupport Full time $76,817 - $93,875

**Victim Support Specialist Role**

This role is a key position in ensuring high-quality service delivery for victim-survivors of family violence and victims of crime. The Victim Support Worker plays a critical part in providing support, advice, and advocacy to those affected by these crimes.

The primary responsibilities of this role include:

- Responding to calls, electronic referrals, and text messages as the first point of contact for enquiries to the Helpline.

- Providing trauma-informed case management and advocacy to victim survivors of family violence, ensuring their safety and well-being.

- Recording all relevant work activities accurately in accordance with privacy legislative requirements and other relevant policies.

**Key Requirements**

  • At least two (2) years of paid practice experience in the family violence sector or a specialist family violence service and with victims of crime.
  • Experience working with male victims of family violence is preferred but not essential.
  • Understanding of the Victims Support service system and associated legislation as well as the broader service system (such as legal, mental health, and housing services).

**Qualifications**

  • Mandatory minimum requirements: a Bachelor of Social Work or equivalent formal learning, including holding a Bachelor degree or above; or equivalent qualification. Qualifications must align with the Mandatory Minimum Qualification Requirements for Specialist Family Violence Workers (Recommendation 209)
  • Family violence training: Completion of the MARAM Framework with knowledge of risk assessments and predominant aggressor identification.
  • Desirable Qualifications: Training in cultural competence and frameworks for supporting diverse communities (e.g., First Nations, CALD, LGBTQIA+).

**Benefits**

The Department of Justice and Community Safety offers a supportive and collaborative work environment that fosters growth and development. This role provides an opportunity to make a meaningful difference in the lives of victim-survivors of family violence and victims of crime.

**Additional Information**

The Department is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.

Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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