Logistics Solutions Coordinator
3 weeks ago
At efm Logistics, we are committed to delivering exceptional logistics services through our people and innovative solutions.
As a leading 4PL provider in Australia & NZ, we design, build, manage, and provide integrated supply chain solutions that set us apart from the competition.
We are seeking a Graduate Analyst to join our Finance Operations team, responsible for proactively managing and resolving business claims with carrier partners in an efficient manner.
Key Responsibilities:
- Ensure the quality of claim inputs from the Billing team
- Review and train the Billing team to enhance claim quality
- Convert claims into carrier formats to add value to carrier partners
- Submit claims to carrier partners in a timely manner, including insights, analysis, and summaries to influence decision-making
- Establish and maintain robust relationships with carrier partners to influence timely responses and credit note submission
- Process credit notes in the system and resolve invoicing and credit issues
- Update contracts and system records in collaboration with the Account Management team
- Communicate and follow up efficiently to resolve all claims matters with internal and external stakeholders
- Generate and interpret valuable reporting and analysis to inform decision-making
About You:
- At least 12 months of experience in analytical or billing/invoicing roles
- Strong capability in resolving claims in a timely and accurate manner
- Intermediate to advanced Excel skills
- Successful track record of problem-solving and continuous improvement projects
- Ability to manipulate, analyze, and interpret data for decision-making
- Demonstrated mathematical ability
- Finance or Business Information Systems qualification desirable
- Ability to work in a fast-paced and high-volume environment
Benefits:
Why Choose efm Logistics?
- Regular and ongoing professional development training to enhance skills and career progression
- A dynamic and empowering culture that challenges individuals to improve
- An opportunity to be part of an industry leader
- Competitive salary and bonus scheme: $80,000 - $110,000 per annum, depending on experience
- Modern office space and technology located within Moorabbin's evolving Morris Moor complex
- Free parking and onsite café
- Company functions and team building activities
- Partner with 2 charities, contributing to their positive impact locally and internationally
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