Ride Experience Director
3 days ago
Imagine coming to work every day surrounded by a unique aquatic environment.
We are seeking a passionate leader to join our team as a Ride Experience Manager—someone who's excited to deliver exceptional guest experiences.
About the Role:As our Ride Experience Manager, you will play a crucial role in delivering an exceptional guest experience. You will lead the Ride Experience team to ensure daily operations run smoothly, safely, and efficiently.
Your mission is to elevate every moment for our guests through top-tier service, innovative product development, and a relentless commitment to quality.
Key Responsibilities:- Support cluster operations with scheduling, team performance, supplier relationships, and financial oversight.
- Oversee ride operations and collaborate with marketing, food and beverage, and animal care teams to ensure experiences exceed expectations.
You are a confident and proactive leader who thrives in a dynamic, guest-focused environment. You have a talent for motivating teams, solving problems on the go, and making sound decisions under pressure.
Requirements:- Experience in similar operations or guest experience management roles.
- Strong communication and leadership skills.
- A keen eye for detail and commitment to safety.
- A track record of delivering outstanding customer service.
- Flexibility and resilience in fast-paced settings.
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Ride & Experience Host
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