Ride & Experience Host

3 days ago

Sydney, New South Wales, Australia Merlin Entertainments Group Full time

**RIDE & EXPERIENCE HOST**

SEA LIFE Sydney Aquarium | Darling Harbour

**Ride & Experience Host**

Do you have what it takes to elevate guest experience? Do you love animals and sharing cool facts that excite and inspire explorers of all ages? Would you like to work for one of the leading global companies in visitor entertainment?

We currently have a fantastic opportunity to join our team as a Ride & Experience Host at SEA LFIE Sydney Aquarium, part of the Merlin Entertainments group.

**About the Role**

Reporting to the Cluster Operations Manager, you will be responsible for the efficient functioning of all SLSA zones GE run activities, maximising guest satisfaction by actively engaging with all guests who enter the site.

Your role is versatile and requires you to oversee the operation of all SEA LIFE zones including the Penguin Expedition ride, whilst maintaining positive KPI and Mystery visits with a score of 90%+, and displaying a solution focused approach to guest queries that result in a memorable experience.

**Your duties include but are not limited to**:

- Provide excellent customer service to ensure that every guest has a memorable experience.
- Develop and deliver innovative ways of communicating conservation messages in a fun and engaging way.
- Following all health, safety and security practices, particularly pertaining to the penguin ride experience.
- Meet daily ride targets to support KPIs.

**About You**

To shine in this role, you will ideally have strong people skills and enjoy working in a fast-paced team environment. A passion for working in the tourism/attraction industry is essential.
***

You will also have:

- Ability to multi-task
- Strong work ethic and demonstrated ability to work within a fast-paced environment
- Flexible and adaptable approach.

**Benefits**:
The salary for this role starts at $22.76 (plus casual loading), and other benefits include:

- Corporate benefits including free access to all our attractions worldwide
- Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
- Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
- Being part of a business built on **_fun_**

**About Us**:
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 130 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year. In Australia and New Zealand, we have 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do - then we want to hear from you

**Everyone Matters at Merlin.**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

  • Ride & Experience Host

    4 days ago

    Sydney, New South Wales, Australia Sea Life Full time

    What you'll bring to the team:**Casual Ride & Experience Host**Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? Would you like to work for one of the leading global companies in visitor entertainment?We currently have a...

  • Ride And Experience Host

    2 days ago

    Sydney, New South Wales, Australia Sea Life Full time

    **RIDE AND EXPERIENCE HOST**SEA LIFE SYDNEY AQUARIUMAre you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? Would you like to work for one of the leading global companies in visitor entertainment?We currently have a fantastic...

  • Ride & Experience Host

    6 days ago

    Sydney, New South Wales, Australia SEA LIFE Full time $40,000 - $60,000 per year

    What you'll bring to the team Are you looking to progress your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? Would you like to work for one of the leading global companies in visitor entertainment? We currently have a fantastic opportunity to join our...

  • Head Of 1st Line Risk- Amp Bank

    4 weeks ago

    Sydney, New South Wales, Australia AMP Full time

    Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Get AI-powered advice on this job and more exclusive features.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances.Through upturns, downturns, recessions,...

  • Host Experience Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeExperience Full time $50,000 - $73,000

    Ride HostDeliver exceptional guest experiences and uphold high service standards.We're seeking a passionate host to join our team, focusing on effective communication, fun, and strict Health and Safety guidelines.About the RoleAs a Ride Host, you'll be responsible for delivering memorable guest experiences, maintaining quality service, and ensuring excellent...

  • Sea Experience Host Opportunity

    3 days ago

    Sydney, New South Wales, Australia beBeeExperience Full time $60,000 - $77,500

    Job Summary"," We are seeking a Ride & Experience Host to deliver exceptional guest experiences and ensure the smooth operation of all SEA LIFE zones."," This role involves overseeing the functioning of all SEA LIFE zones, including rides, interactive presentations, and activities. You will work closely with the Guest Experience Leadership team to maintain...

  • Host Experiences

    2 days ago

    Sydney, New South Wales, Australia beBeeExperience Full time $27,542 - $29,260

    Attractions Host Job OverviewThis is an exciting opportunity to work as an Attractions Host, where you will play a key role in delivering exceptional guest experiences and ensuring a safe and fun environment for all visitors.Key Responsibilities:Engage with guests in a positive and professional manner to provide quality service.Effectively handle situations...

  • Ride Experience Director

    3 days ago

    Sydney, New South Wales, Australia beBeeOperational Full time $90,000 - $120,000

    Ride Experience DirectorImagine coming to work every day surrounded by a unique aquatic environment.We are seeking a passionate leader to join our team as a Ride Experience Manager—someone who's excited to deliver exceptional guest experiences.About the Role:As our Ride Experience Manager, you will play a crucial role in delivering an exceptional guest...

  • Integrated Customer Engagement Lead, AMP Bank Home lending

    6 days ago

    Sydney, New South Wales, Australia AMP Services Full time $104,000 - $130,878 per year

    Help people create their tomorrow, while you create yours We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years. If we...

  • 2026 AI Technology Graduate Program

    6 days ago

    Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per year

    Job Description AMP is proud to partner with the University of New South Wales to offer an exciting opportunity for UNSW graduates to join the AMP AI team as part of our AMP Graduate Program. This program is designed to accelerate career growth while contributing to cutting-edge work in artificial intelligence and innovation. We're looking for...