Customer Service Specialist

2 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $54,400 - $72,800
Job Overview

This role involves providing exceptional customer service and preparing food in a fast-paced environment. As an IKEA Food Co-worker, you will work closely with the team to create a welcoming atmosphere for customers.

Key Responsibilities
  • Cleanliness and presentation of the work area are crucial to ensure a positive customer experience.
  • Food preparation, cooking, serving, and customer service skills are essential for this role.
  • Clearing tables, wiping benchtops, maintaining stock, and processing dishes in the washing area are critical tasks.
  • Active selling, cash handling, and operating ovens and fryers are also part of the job requirements.
Qualifications and Skills
  • A passion for food quality and presentation is necessary for success in this role.
  • Previous experience in a fast-paced environment, particularly in hospitality and cookery, is highly regarded.
  • Teamwork and enthusiasm for working collaboratively with colleagues are essential qualities.
  • The ability to follow strict policies and procedures, including daily routines around quality and food safety, temperature, and date checks, is vital.
Benefits and Opportunities
  • This part-time role offers a competitive hourly rate plus penalty rates for weekend and public holiday work.
  • Our employees enjoy five weeks' paid annual leave, parental leave, family and community leave, and more.
  • Rosters are published four weeks in advance, allowing for planning and organization.
  • Co-workers receive a 15% discount on purchases, subsidized meals, and complimentary drinks.
  • We provide free uniforms and parking facilities for our employees.
  • Bonus programs, benefits membership, and co-worker loyalty schemes are available to eligible employees.
  • Access to our Employee Assistance Program is available 24/7.
Application Requirements

To be considered for this role, applicants must have the availability to work a rotating roster with a mix of day and evening shifts, including weekends.

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