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Customer Support Specialist

2 months ago

Ballarat, Victoria, Australia Serco Full time

Exciting Opportunities in Customer Support

Serco is currently offering both full-time and part-time positions for Customer Support roles with our esteemed State Government client. Become a part of our award-winning Contact Centre and advance your career in customer service.


Position Overview:

  • Attractive salary and comprehensive benefits
  • Long-term employment opportunities available
  • Five weeks of paid training provided
  • Career advancement opportunities
  • Welcoming and inclusive workplace culture

Key Responsibilities:

  • Assist customers with inquiries on behalf of the State Government
  • Manage both inbound and outbound customer communications
  • Contribute positively to the experiences of customers and the community

Qualifications:

  • Strong communication abilities
  • Willingness to acquire new skills
  • Full vaccination against COVID-19 is mandatory
  • Must possess Australian Citizenship

About Serco:

Serco is a global organization committed to providing essential public services across various sectors. Our team of 50,000 individuals is dedicated to enhancing public services for the benefit of all.


We value diversity and encourage applications from individuals of all backgrounds.