Chief Business Development Officer

2 weeks ago


Toowoomba, Queensland, Australia beBeeRelationship Full time $100,000 - $150,000
Business Banking Professional

The role of an Assistant Relationship Manager in Business Banking is pivotal in supporting Senior Relationship Managers to deliver value to customers across regional markets.

You will play a key part in managing and growing our portfolio of business customers, while being the primary point of contact for customer relationships.

  • Work with Senior Relationship Managers to manage customer relationships within their assigned portfolio tier.
  • Respond to client queries in a timely and professional manner, adhering to established service standards.
  • Collaborate with Senior Relationship Managers on administrative tasks related to customer portfolios, ensuring all documentation and customer files are maintained in accordance with policies and procedures.
  • Extract and analyze complex financial reports, providing accurate assessments and insights.
  • Identify acceptable lending risks and maximize profit from transactions, in line with risk appetite guidelines.
  • Embed a risk management culture, proactively identifying and escalating risks and issues related to your responsibilities.
  • Resolve complaints in a timely manner, maintaining high service standards and mitigating further risks or losses.
  • Develop strong relationships with stakeholders, working collaboratively to drive a 'one team' approach and achieve customer and business objectives.
  • Contribute to creating a positive and proactive Safety and Wellbeing culture, meeting all safety and wellbeing compliance requirements.

As a Business Banking Professional, you will have the opportunity to continuously build skills, knowledge, and capability through various initiatives and opportunities.



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