Senior Customer Service Assistant

1 week ago


Chermside, Queensland, Australia beBeeCommunity Full time $42,066 - $62,598
Job Title: Community Engagement Coordinator

About the Role:
    We are seeking an organised and passionate people person to join our community team. As a Community Engagement Coordinator, you will be the first point of contact for residents, family members, visitors and various stakeholders to ensure the smooth day-to-day running of the community.

Your Key Responsibilities:
    * Provide general administrative support including reception duties, greeting residents & visitors, compliance checklists, maintenance/repair administration and ensuring common areas are inviting
    * Liaise with internal and external stakeholders such as residents, visitors, community groups, contractors and fellow colleagues
    * Provide a caring, safe and inspiring environment that supports our residents in living their lives to the fullest through the latter stage of their ageing journey
    * Complete general ad-hoc duties delegated to you by the Community Manager and provide vital support to them in their absence

Your Ideal Skills and Qualifications:
    * Experience in a customer-facing Administration or Reception environment (such as Retirement Villages, Tourism, Corporate Offices or Hospitality)
    * Intermediate computer skills and adaptability to learn new software programs (essential)
    * Demonstrated ability to coordinate work and prioritise work to meet deadlines and commitments

About Us:
    As a leader in retirement living, we provide the stability and confidence to try new things and keep innovating. We're on an exciting journey of growth and have a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.


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