Exceptional Customer Service Manager

1 week ago


Chermside, Queensland, Australia beBeeCustomer Full time $77,358 - $77,883
Job Overview">

The Customer Experience Manager is a pivotal role responsible for delivering exceptional customer service and ensuring seamless interactions across various touchpoints. This position demands a proactive and detail-oriented professional with a strong focus on stakeholder communication and relationship management.

">Key Responsibilities:">
  • Manage customer inquiries and support requests from start to finish, owning and resolving issues in a timely manner.
  • Coordinate with internal teams to schedule work, track progress, and provide regular updates to stakeholders.
  • Create new orders in the system, ensuring all required service information is obtained from the customer for the operations team.


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