
Customer Engagement Specialist
13 hours ago
Job Overview:
We are seeking a skilled Customer Engagement Specialist to connect potential clients with our Sales Representatives. This is an excellent opportunity to be part of a growing organisation, focussed on continuous improvement and positive team members who want to grow and shape their career.
The ideal candidate will have proven work experience in customer engagement or similar roles, possess top-notch verbal, written and interpersonal skills, and demonstrate outstanding listening skills and attention to detail.
Key Responsibilities:
- Field basic questions and concerns about products and services
- Schedule consultations between prospective clients and Sales Representatives
- Keep a detailed log of calls
- Attempt to contact prospective clients who have been unable to contact
Requirements:
- Proven work experience in customer engagement or similar roles
- Top-notch verbal, written and interpersonal skills
- Outstanding listening skills and attention to detail
- Excellent phone etiquette
- A professional and courteous disposition
- Persuasive and results-oriented approach
About the Role:
This role requires a customer-centric individual who can effectively communicate with potential clients and deliver exceptional service. If you are a motivated and dedicated individual who is passionate about delivering high-quality customer experiences, we encourage you to apply for this exciting opportunity.
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