Customer Relationship Manager
1 week ago
This role involves being the face of our organization, building strong relationships with customers and supporting operations. It's a hands-on position requiring excellent communication skills.
Key Responsibilities:- Serve as primary point of contact for incoming sales and parts inquiries.
- Analyze customer needs and provide accurate product support.
- Prepare sales quotes, purchase orders, and dispatch documents.
- Maintain relationships with existing clients while identifying new business opportunities.
- Collaborate with internal teams to ensure efficient service delivery.
- Identify areas for improvement and contribute to ongoing process and product development.
- Prior experience in sales or customer service (construction or mechanical industry background highly regarded).
- Strong communication and interpersonal skills with a customer-centric approach.
- Able to meet sales targets and manage multiple priorities effectively.
- Understanding of parts sales, supply chain operations, or technical/mechanical products.
- Familiarity with MYOB advantageous and willingness to learn internal systems.
- Competitive base salary.
- Commission-based incentive program.
- Tools of trade including company vehicle, fuel card, and phone.
- Opportunity to represent a leading brand known for quality and innovation.
- Supportive team culture where ideas are valued.
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